Tredz Jobs
Tredz Exists to Serve Cyclists
We want to support & increase the footprint of cycling and be known as the best in class of bicycle retailers with our service, selection and price.
It’s not HR gibberish to say none of that is possible without great people. We might operate on the internet (alongside physical stores) but everything we do needs human beings to pull the strings: customer contact, parcel dispatch, marketing, technical services, web code, etc, etc.
To that end, our senior management team try to help employees bring their best selves to work. The better the people, the better the result for our customers. Is that where you come in?
Life at Tredz
We are a hardworking bunch that take pride in punching above our weight. Small beginnings have seen us morph into several departments with a team of around 80 colleagues.
We plan on growing, and growing fast. We change more in a year than other firms might in three years. There are some quieter corners of the company but if change, pace and responsibility are your bag then this is definitely somewhere you can thrive.
Why Work at Tredz?
We don’t have endless organisational structures and a long corporate ladder to climb but we certainly offer a vibrant, energising environment with huge opportunity for those who want to develop. The majority of our senior team started life with smaller roles and have taken more responsibility filling larger shoes over time.
Bikes are in our DNA but we don’t expect you to be an elite racer or a hard-core adventurer. We want you for your skills and wherewithal, rather than for your hobbies (i.e. bike knowledge isn’t essential). Other skills are as attractive to us as industry knowledge.
Enjoy Our Benefits
- Colleague discount of up to 25% across the Halfords Group
- Holiday Purchase scheme
- Life assurance
- Fantastic deals across a range of other retailers, travel providers, and more
- Employee Assistance Programme offering advice and support
- Trade Price (plus VAT) Bike Scheme
- Option to join our Share Save and Cycle2Work schemes
Current Opportunities
Cardiff - United Kingdom | Permanent, Part-time
At Tredz we're big bike believers, big time. We're real bike people with a real online bike shop. Sharing our passion, our know-how, our stories. All to bring bikes to people who love riding as much as us. We're for minimum fuss, maximum enjoyment. Here to help riders, and their bikes, get out there.
Located in our Cardiff store the main purpose of the Retail Assistant is to use their bike specialist knowledge to help customers identify and purchase products they desire. Through your passion for cycling, you will share your tips and experiences and provide customers with the best technical advice. You will be part of a passionate and enthusiastic floor team of like-minded Retail Assistants, so it is important that you are able to work well within a team environment, as well as independently.
Key Responsibilities
- Using your bike specialist knowledge to assist customers in all aspects of making a purchase from our store and online.
- Ensure high levels of customer satisfaction are met.
- Maintain outstanding store condition and visual merchandising standards.
- Help to maintain a fully stocked store.
- Welcome and greet customers.
- Keep up to date with product information.
- Accurately describe product features and benefits
- Follow all companies’ policies and procedure.
Key Skills/Experience
- Cycling knowledge and or a passion for Cycling.
- Experience of working in a retail or customer facing environment.
- PC literacy
- Problem solver with excellent communication skills.
- Customer Service focus and experience.
- Confident
- Prepared to go the extra mile.
- Team Player
We will offer competitive salary with extensive benefits that include:
Benefits:
- Life Insurance.
- Contributory Pension Scheme.
- Enhanced maternity/paternity pay.
- Colleague discount across Halfords Group retail and auto centres.
- Share Save scheme.
- Cycle to Work scheme.
- Financial Wellbeing Support.
- Access to a range of discounts across a range of high street retailers.
- Employee Assistance Programme.
- Tredz Trade Price scheme.
- Holiday purchase scheme.
- Increase leave entitlement with length of service
Job Types: Part-time
Schedule: Weekends only
Education: GCSE or equivalent (preferred)
Experience: Retail sales: 1 year (preferred), Customer service: 1 year (preferred)
Work Location: in person
If you wish to apply for this role, please submit an application form to jobs@tredz.co.uk.
Cardiff - United Kingdom | Part Time
At Tredz we're big bike believers, big time. We're real bike people with a real online bike shop. Sharing our passion, our know-how, our stories. All to bring bikes to people who love riding as much as us. We're for minimum fuss, maximum enjoyment. Here to help riders, and their bikes, get out there.
Located in our Cardiff store the main purpose of the Retail Assistant is to use their bike specialist knowledge to help customers identify and purchase products they desire. Through your passion for cycling, you will share your tips and experiences and provide customers with the best technical advice. You will be part of a passionate and enthusiastic floor team of like-minded Retail Assistants, so it is important that you are able to work well within a team environment, as well as independently.
Key Responsibilities
- Using your bike specialist knowledge to assist customers in all aspects of making a purchase from our store and online.
- Ensure high levels of customer satisfaction are met.
- Maintain outstanding store condition and visual merchandising standards.
- Help to maintain a fully stocked store.
- Welcome and greet customers.
- Keep up to date with product information.
- Accurately describe product features and benefits
- Follow all companies’ policies and procedure.
Key Skills/Experience
- Cycling knowledge and or a passion for Cycling.
- Experience of working in a retail or customer facing environment.
- PC literacy
- Problem solver with excellent communication skills.
- Customer Service focus and experience.
- Confident
- Prepared to go the extra mile.
- Team Player
We will offer competitive salary with extensive benefits that include:
Benefits:
- Life Insurance.
- Contributory Pension Scheme.
- Enhanced maternity/paternity pay.
- Colleague discount across Halfords Group retail and auto centres.
- Share Save scheme.
- Cycle to Work scheme.
- Financial Wellbeing Support.
- Access to a range of discounts across a range of high street retailers.
- Employee Assistance Programme.
- Tredz Trade Price scheme.
- Holiday purchase scheme.
- Increase leave entitlement with length of service
Job Types: Part-time
Schedule: Weekends only
Education: GCSE or equivalent (preferred)
Experience: Retail sales: 1 year (preferred), Customer service: 1 year (preferred)
Work Location: in person
If you wish to apply for this role, please submit an application form to jobs@tredz.co.uk.
Swansea - United Kingdom | Full Time
At Tredz we're big bike believers, big time. We're real bike people with a real online bike shop. Sharing our passion, our know-how, our stories. All to bring bikes to people who love riding as much as us. We're for minimum fuss, maximum enjoyment. Here to help riders, and their bikes, get out there.
At Tredz our vision is to be the UK’s #1 Trusted Performance Cycling Specialist and our purpose is to make buying and owning a bike as enjoyable as riding one.
Tredz are trusted specialist experts who take pride in delivering an excellent customer experience. We’re big believers in sharing our passion and know-how as Online Bike Experts with deep relationships with market leading brands.
While we are predominately a digital, specialist cycling business, we also have three thriving stores which are an extremely important part of our Welsh heritage and are a very important prominent local feature in our future.
Tredz have an opportunity for a Warehouse Operative based in Fforestfach, Swansea.
The purpose of this role is to assist with picking and packing duties within the bikes and accessories departments.
Working in our warehouses your main duties will be picking/packing bike and accessory products. You will be able to work well within a team as well as work on your own when required. You will have good communication and organisation skills along with a can-do attitude.
Key Responsibilities
- Picking/packing bike and accessory products within a timely manner to ensure customer expectations are achieved.
- Update various IT systems to ensure duties are recorded correctly
- A knowledge of bikes and accessories is preferable but not essential
- Excellent communication and organisational skills
- The ability to work alone or as part of a team
- Experience in a similar environment would be desirable but not essential
The Successful candidate is required to hold a Full Category B driving licence as there will be a requirement to drive the company vehicles for internal deliveries to our stores.
Hours are 40 hours per week, with shift pattern between 6.00am - 5.30pm
We will offer competitive salary with extensive benefits that include:
Benefits:
- Life Insurance.
- Contributory Pension Scheme.
- Enhanced maternity/paternity pay.
- Colleague discount across Halfords Group retail and auto centres.
- Share Save scheme.
- Cycle to Work scheme.
- Financial Wellbeing Support.
- Access to a range of discounts across a range of high street retailers.
- Employee Assistance Programme.
- Tredz Trade Price scheme.
- Holiday purchase scheme.
- Increase leave entitlement with length of service
Job Types: Full-time
Schedule: Monday to Friday
Experience: Warehouse: 1 years (preferred)
Licence/Certification: Class B Driving Licence (required)
Work Location: in person
If you wish to apply for this role, please submit an application form to jobs@tredz.co.uk.
