About Us
Based in South Wales, tredz was created by riders and is made up of a team of passionate cycling enthusiasts. We’re about helping riders, whatever their experience, feel confident, supported and excited by the experiences we create through our stores, our website and the products we offer.
Supporting every rider
At tredz, every rider matters. We’re here to help people enjoy cycling in a way that works for them, whether they’re choosing their first bike, getting back into riding, or looking to take things a step further.
Cycling can feel overwhelming at times, especially with so much choice. Instead of talking at people, we prefer to listen, have proper conversations, and share as much, or as little, detail as someone needs.
Some riders want simple reassurance, others want to go deeper into fit, brands, sizing, components. Either way, our teams are here to talk things through, answer questions, and help people feel confident about their choices, without pressure or jargon.
Our teams cover retail, digital, customer care, logistics and support roles, all working together to make cycling more accessible.
Our journey to becoming a leading UK cycling specialist
Based in South Wales, tredz supports riders across the UK through our online store and a large‑scale operation rooted in Swansea. We’re home to over 250 colleagues working across our contact centre, support teams, distribution hub, warehouses and specialist cycle stores in both Swansea and Cardiff.
Our roots go back to M&P’s Cycles, which opened in the 1980s, before evolving into Cycleworld and later tredz with the launch of our website in 2006. That background still shapes how we work today, combining local bike shop knowledge with the scale to support riders nationwide.
Our teams support riders in different ways while keeping real people at the heart of the experience. Whether someone shops online, speaks to a member of our team or visits us in store, we’re here to help with everything from simple fixes and everyday maintenance to more involved upgrades and enhancements, in a way that feels approachable and relevant at every stage.
Looking further down the cycle path
We’re building on the great work that’s already been done to take tredz into its next chapter of growth. As we move forward, we’re focused on evolving how riders experience us, making online journeys clearer, more engaging and more helpful, while continuing the face‑to‑face conversations that people value in our stores.
We want every interaction to feel confidence‑building and inspiring, from discovering the right product to feeling fully supported long after a purchase. By combining exciting products with trusted expertise, thoughtful aftersales support and people who genuinely listen, we’re creating experiences that help riders feel reassured, excited and ready for what’s next.
As Tredz grows, our commitment stays the same: helping more people discover the enjoyment, confidence and sense of connection that cycling can bring, now and into the future.
Work for us
Want to work with a hard working bunch of like minded cyclists? We have exciting and challenging roles in retail, marketing and web development.
Good causes
We're committed to supporting charitable causes. We have partnered with Bike 4 Cancer to help make a difference to those affected by cancer. Learn about all the events and charities we support.
WEEE Recycling
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items.
Reasons to shop with Tredz
With benefits like free delivery on orders over £50. 0% APR finance†, and our price match guarantee there are so many reasons to shop with Tredz.