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Tredz van at the Swansea store Tredz van at the Swansea store

Delivery Information

At Tredz, we like to deliver fast, high quality service, so we offer a range of different delivery options suited to your budget and lifestyle. Take a look at the options below to see which delivery method works best for you.



Standard Service

Standard service

For our standard service, we dispatch our goods with Royal Mail. This is free for all orders over £30 and costs £2.95 for any orders under £30.

Courier service

We offer a courier delivery on any items over 2kg or items larger than 30cm x 50cm x 15cm.

If you place an order over the above weight or dimensions, you can expect to receive your parcel via DHL. If you have already placed an order with us, you can track your delivery below:

Courier Service

DHL Parcel Tracking

Exceptions:

Courier deliveries to Northern Ireland, Isle of Man, Isle of Wight, Channel Islands and the Scottish Highlands/Islands will incur a charge.

The cost of bulky items (over 2kg weight and/or dimensions over 30cm x 50cm x 15cm) is £9.99 and £30 for larger items such as bikes and tag-a-longs.


Item sizes:

  • Small items - items under 2kg weight and/or 30cm x 50cm x 15cm  in size 
  • Bulky items - items (not including bikes) over 2kg weight and/or 30cm x 50cm x 15cm  in size 
  • Large items - bikes and tag-a-longs

Next Day Delivery

Next day delivery

Order by 3pm and we’ll ship your items the same day for a delivery charge of £5 (large items are charged at £7.50), so they’re with you on the next working day.

DHL offer a 2 hour delivery time slot from Monday to Friday on all next day deliveries.

Please note: Next day delivery takes place on the next working day. Weekends and Bank Holidays are not counted as working days. This means that orders placed before 12pm on Friday will be delivered on Monday, or Tuesday if the weekend includes a Bank Holiday.

Exceptions

Bikes are excluded from next day delivery to allow for assembly and quality checking by our team of professional bike builders.

The following regions are excluded from next day delivery.

  • Scotland
  • Northern Ireland
  • Jersey
  • Guernsey
  • Isle of Man
  • Isle of Scilly

Click & Collect

Click & Collect

Buy online, pick up in store

When you buy online with Tredz you can choose to collect your items from one of our retail stores at a time that suits you.

We’ll send you a confirmation email and will contact you when your order is ready to be collected from your chosen Tredz store. You can then pick your items up at any time during opening hours.

You can find our store opening times here:

When you collect your items please bring photographic I.D. such as your driving license or passport and a copy of your confirmation email. If you have any questions regarding your collection, please call us on 01792 799508.


UK Delivery Costs

Item sizes:

  • Small items - items under 2kg weight and/or 30cm x 50cm x 15cm  in size 
  • Bulky items - items (not including bikes) over 2kg weight and/or 30cm x 50cm x 15cm  in size 
  • Large items - bikes and tag-a-longs
Region Small items Bulky items Large items / bikes
Channel Islands Under £30.00 = £2.95
over £30.00 = free
£9.99
30kg Weight Limit
£20.00
30kg Weight Limit
Isle of Man Under £30 = £2.95
over £30 = free
£9.99 £20.00
Isle of Wight Under £30 = £2.95
over £30 = free
£9.99 £20.00
Northern Ireland (exclusions apply) ^ Under £30 = £2.95
over £30 = free
£9.99 £20.00
Scottish Highlands & islands Under £30 = £2.95
over £30 = free
£9.99 £20.00
UK Mainland Under £30 = £2.95
over £30 = free
Under £30 = £2.95
over £30 = free
Under £30 = £2.95
over £30 = free

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When you spend £50 or more.

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© Performance Cycling Limited 2024. Tredz is a trading name of Performance Cycling Limited. All Rights Reserved Company No. 03398601 | VAT No: 797 0776 69

† IMPORTANT INFORMATION: Performance Cycling Limited FRN: 720557 trading as Tredz & Tredz Bikes are Authorised and Regulated by the Financial Conduct Authority. We are a credit broker, not a lender – credit is subject to status and affordability, and is provided by a panel of lenders of whom we have a commercial relationship. Terms & Conditions Apply. Performance Cycling Limited trading as Tredz is registered in England and Wales 03398601. Registered office: Icknield Street Drive, Washford West, Redditch, Worcestershire, England, B98 0DE. Performance Cycling Limited trading as Tredz is authorised and regulated by the Financial Conduct Authority. Our registration number is 720557. Credit provided subject to age and status.

Finance is subject to application, financial circumstances and borrowing history. Performance Cycling Limited FRN: 720557 trading as Tredz are authorised and regulated by the Financial Conduct Authority. We are a credit broker not a lender – credit is subject to status and affordability and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply.

† Novuna Representative Example: If total purchase price is £4,255.52 and your selected term is 36 months 14.9% APR Representative, Annual Interest Rate 14.9% p.a. Fixed with £0 deposit you would pay £145.38 per month. Total amount payable will be £5.233.68 with a cost of credit of £978.16.

† Novuna Buy Now Pay Later Example: If total purchase price is £4,255.52, payment holiday of 12 months and 24 monthly payments at 9.9% APR Representative, Annual Interest Rate 9.9% p.a. Fixed with £0 deposit you would pay £213.02 per month. Amount of Credit £4255.52, Total amount payable will be £5,112.48 with a cost of credit of £856.96. If the loan amount is voluntarily paid in full before the deferral period ends, interest will be waived but an early settlement fee up to £29 will apply.

PayPal Credit is subject to status. Terms and Conditions apply. Performance Cycling Limited acts as a broker and offers credit from PayPal Credit. PayPal Credit is a trading name of PayPal UK Ltd Registered Office: Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. † Full Representative Example: Representative 23.9% APR (variable), Purchase interest rate 23.9% p.a. (variable), Assumed credit limit £1,200.00.

PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd Registered Office: Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. PayPal Credit: Terms and conditions apply. Credit subject to status, UK residents only, Performance Cycling Limited acts as a broker and offers finance from a restricted range of finance providers. PayPal Pay in 3: PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone. Use may affect your credit score or make credit less accessible or more expensive for you. Consider if affordable for you. See product terms for more details.

Learn more about Pay in 3.

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