What workshop services are available?

We are suspending some of our non-essential Workshop services to ensure we operate within social distancing guidelines. Below you will find all the services that are available. Cable brake service (per brake) %A310 Hydraulic brake service (per brake) %A320 Gear service %A315 Di2 diagnostics and update gear service %A330 Bottom bracket %A315 Headset %A315 True wheel (per wheel) %A315 Hub service (front) %A315 Hub service (rear) %A320 6 weeks first free service FREE Tube fitting (per wheel) %A35 Slime fitting (per wheel) %A35 Tubeless setup (per wheel) %A320 Fit bar tape %A310 Cleaning charge - local area %A310 Cleaning charge - full, with lube Price on arrival

How many people will be allowed in the store at once?

As we maintain social distancing throughout our store, we will let a maximum of three customers browse the shop at any one time.

How will social distancing and hygiene be maintained?

Our store will be equipped with clear 2m markings, as well as hand gels and wipes available at the front of the store.

We will only be accepting card payments (contactless if possible). Finance payments will also be accepted.

I need to return an item, can I bring it back to store?

Yes. However, all returns will be stored securely for up to 72 hours before being processed.

Can I test ride a bike or try on clothing?

To ensure we keep all customers and colleagues safe the following items should not be touch or tried; Bikes, Helmets, Gloves and Clothing.

How do I book a workshop service?

Bike collections and workshop service bookings will be by appointment only. Please email swansea@tredz.co.uk for help with bookings.

How do I arrange collection of my bike?

To collect your bike and in order for us to limit the number of people within our store, please email swansea@tredz.co.uk to be given your collection time slot

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Home > Help & Advice > Customer Service > Stores > Giant Swansea

Opening Hours

Monday - Saturday	9.00am - 5.30pm
Sunday	10:00am - 4:00pm

Contact Us

Email: swansea@tredz.co.uk

Store Location

Castell Close
Swansea Enterprise Park
Llansamlet
Swansea
SA7 9FH

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Workshop:

To make a Workshop booking please call 01792 702555 or email swansea@tredz.co.uk.

Bike Collections:

Please call 01792 702555 or email swansea@tredz.co.uk to find out if your bike is ready for collection.

THE BIGGEST GIANT SHOP IN WALES

The biggest Giant brand store in Wales, is a fantastic haven for bikers in Swansea. With a giant range of the latest bikes, accessories, components and gear you'll be spoilt for choice. Every member of the friendly team is an avid cyclist so feel free to ask them anything (they really know their stuff).

Right by Cycle Path 43, the Giant store is easy to get to on two wheels or there is free parking available.

THE BIGGEST GIANT SHOP IN WALES

Right by Cycle Path 43, the Giant store is easy to get to on two wheels or there is free parking available.

0% FINANCE AVAILABLE

Finance Available

Why wait for your dream bike and accessories? If you spend over £99 you can take advantage of our flexible 0% APR finance options with no deposit required. Spread the cost of your new bike and kit, and start riding sooner. Finance is supplied by Novuna Personal Finance, with terms from 6-48 months.

Representative example:

If total purchase price is £1,398.96 with £0 deposit and your selected term is 12 months 0% APR finance and 0% Annual Rate of Interest, you would pay £116.58 per month. Total charge for credit will be £0 and total amount repayable is £1398.96. The approval of your application depends on your financial circumstances and borrowing history.

0% APR finance available up to 48 months

Novuna Personal Finance

Novuna Personal Finance offers a wide range of finance options to suit all budgets:

0% APR finance: For short terms or large spends you can spread the cost over up to 48 months with no additional costs.
14.9% APR Finance: For longer terms on lower spends you can choose to spread the cost paying 14.9% interest over your chosen period. Please note we may receive commission on the 14.9% finance options.
Buy Now Pay Later (BNPL): Our deferred finance option allows you to take a payment holiday for 12 months then spread the cost over the following 12 or 24 months at 9.9% APR interest. This also gives you the option to pay off the full amount before the payment holiday period ends at 0% APR interest with a £29 administration fee. It is important to note that interest is calculated from the start of the agreement, which means that interest will accrue during the holiday period.

See our representative examples below to see how this could work for you.

Representative Example 0% APR Finance

0% APR representative example
Purchase price	£4,255.52
Deposit	£0
Credit amount	£4,255.52
Monthly payment	£354.63
Total repayable	£4,255.52
Total cost of credit	£0
Term duration	12 months
Payment Holiday	NA
Interest rate	0%

Representative Example 14.9% Example

Novuna Partner Finance Representative Example

14.9% APR representative example
Purchase price	£4,255.52
Deposit	£0
Credit amount	£4,255.52
Monthly Payment	£145.38
Total repayable	£5,233.68
Total cost of credit	£978.16
Term duration	36 months
Payment Holiday	NA
Interest rate	14.9% p.a fixed

Representative Example 9.9% APR Buy Now Pay Later

Buy Now Pay Later, 9.9% APR representative example
Purchase price	£4,255.52
Deposit	£0
Credit amount	£4,255.52
Monthly Payment	£213.02
Total repayable	£5,112.48
Total cost of credit	£856.96
Term duration	36 months
12 month payment holiday followed by 24 monthly payments of £213.02
Interest rate	9.9% p.a fixed

Subject to application, financial circumstances and borrowing history.

Novuna Personal Finance Options

We offer some of the widest finance terms available to give you the best choice.

See the tables below for more details on repayment periods and minimum spends for the various option. Subject to application, financial circumstances and borrowing history.

	6 Months	12 Months	18 Months	24 Months	30 Months	36 Months	48 Months
0% APR min spend	£250+	£500+	£1,000+	£2,000+	£2,500+	£4,000+	£8,000+
14.9% APR min spend		£250+		£500+		£500+	£500+

Please note we may receive commission on the 14.9% finance options.

Buy Now Pay Later

	12 MONTHS DEFERRED + 12 Months	12 MONTHS DEFERRED + 24 Months
9.9% APR Buy Now Pay Later min spend	£500+	£2,000+

	0% APR min spend	14.9% APR min spend
6 Months	£250+
12 Months	£500+	£250+
18 Months	£1,000+
24 Months	£2,000+	£500+
30 Months	£2,500+
36 Months	£4,000+	£500+
48 Months	£8,000+	£500+

Please note we may receive commission on the 14.9% finance options.

Variable payments for your budget

At Tredz we make finance easy. You can choose from a range of flexible finance repayments from 6 months up to 48 months. Go with a 0% APR finance deal with absolutely no interest on payments, or a 9.9% APR Buy Now Pay later option with a choice of 12 or 24 deferred payment options, or a longer-term 14.9% APR option with lower monthly payments.

Variable payments for your budget

At Tredz we make finance easy. You can choose from a range of flexible finance repayments from 6 months up to 48 months. Go with a 0% APR finance deal with absolutely no interest on payments or a longer term 15.9% APR option with lower monthly payments.

Overpayments

Once your Novuna Personal Finance account is live you are able to make overpayments to help clear your balance sooner. Overpayments will reduce the term of your loan, minimum monthly payments remain the same.

Finance is subject to application, financial circumstances and borrowing history. Performance Cycling Limited FRN: 03398601 trading as Tredz are authorised and regulated by the Financial Conduct Authority. We are a credit broker not a lender – credit is subject to status and affordability and is provided by Mitsubishi HC Capital UK PLC. Terms & Conditions Apply.

TAX-FREE BIKES

Cycle to Work Scheme

Want to save money and get fit on your commute? If your employer runs a Cycle to Work Scheme you can pay up to £2,000 with tax-free payments from your salary. This could save you up to 42% on the cost of bikes and accessories. The Swansea Giant Store accepts vouchers in store from these partners:

Get your online Cycle to Work quote here

Scheme Example

Total cost of bike and accessories: £513.97
Income tax saved: £152.79
National insurance saved: £91.58
Final cost of bike & accessories: £348
Cost to you each month: Just £29.13 (12 months)

Giant Store Swansea accepts vouchers from these Cycle to Work partners:

IN-STORE SERVICES

Bike Servicing

Serviced bikes work better and last longer. Giant's bike service will keep your machine in top condition, costing you less in repairs and replacements down the line.

There are 6 bike service packages to choose from; Bronze, Silver, Gold, Platium and E-Bike Silver/Gold. You'll need to book a free bike safety check at the store by calling 01792 762345 or emailing swansea@tredz.co.uk. One of our expert mechanics will be able to let you know which service package is best for your needs.

Bronze (Non-Hydraulic Brakes)
£40

Bronze Service is a basic check and service, ideal for regular intervals to ensure your bike is safe and your gearing is running smoothly. Service includes: gears & brakes checked and adjusted / chain checked and lubricated / wheels & tyres inspected for wear.